Secure Dog Walking Terms and Conditions
Making a booking will be deemed that you have read and agreed to abide by these T & C's
When booking, please note it will only show the times available for the appointment lenght selected. You may re-select with a shorter appointment, to see more availabilty options.
Your booking can be rescheduled up to 24 hours beforehand via the confirmation email sent at the time of booking, however, we do not offer refunds.
Any booking payments made in error that require a refund, will incur a 3.5% admin charge on the amount of your booking error.
A '1 household 'booking'is for ALL your own dogs living in your home, regardless of how many you own. However, If you own more than 5 dogs we require supporting documentation of ownership to avoid misue of the booking terms.
Please email or WhatsApp a photo of each of your dogs microchip registration or vaccinations card, showing your dogs full details and your name and address to email@example.com This is not necessary for less than five dogs.
Dog Walking and Home Boarding businesses are welcome to purchase any booking or package offer, up to a maximum of five dogs per booking.
UK General Data Protection Regulation (GDPR)
All details held on the booking system are secure and confidential and meet GDPR regulations. All contact details used in the booking processes of Fun 4 All Dog Club is securely stored and not used for any other purpose. Financial details are not stored within the system. If you no longer require our services and wish to have your details removed, please email your request to firstname.lastname@example.org
Rescheduling / Late Cancellations
Cancellations are not permitted as you may reschedule bookings up to 24 hours before the booking time.
You may request a late cancellation be posted on our Facebook page and should the booking be successfully scheduled by another customer, a replacement will be issued, avoiding the loss of your booking. Replacement bookings are valid for 6 months,
Misuse of the Booking System
Visits are subject to spot checks to ensure that no abuse of the booking system has taken place. If you make a one household booking instead of two or three household bookings, bringing more than five dogs without verifying ownership or not adhering to the current government CoVid 19 guidelines, will lead to being asked to leave and all future bookings declined, with all monies paid forfeit.
Dog Walking and Home Boarding Business users bringing more than five dogs will be asked to leave and future bookings declined, with any monies paid forfeit.
Gilbert's Gallop field is located on a working livestock farm and livery yard. Horse riders or farm dogs may be in the lane leading up to and around the car parking area, when you arrive.
The secure parking space is located behind the green covered gate with the coded padlock. This will enable you to get your dogs safely from the car without the use of dog leads and enter the field directly via the small gate at the front of the parking space.
If you use the secure parking space, you must leave this parking area by the end of your booking, ready for the start time of the next customer. Alternatively, you may use the main car park, overlooking the field, waiting in the car until the previous customer has left and then keeping your dog on a lead and under control until inside the Gilbert's Gallop secure field.
Access is always required for large farm equipment at the top of the drive and between the buildings to the rear of the car park. The farm owners specify that you park close to Gilbert's Gallop main gate and at your own risk and liability for any loss or damage, however caused whilst using any facilities on Lubcloud Farm land.
Please avoid arriving more than 10 minutes before your appointment and ensure that you leave promptly. Your time includes entering and leaving, as well as driving away from our secure parking area.
Early arrivals must wait in the car with their dog until the previous customer has secured all dogs in their car, thereby avoiding disruption and reactions towards / from other dogs.
Late arrivals will still need to vacate by the end booked time.
On leaving the field, always ensure that all gates are closed and the final gate secured with the coded padlock; the numbers should be jumbled up from the code supplied.
You have full sole use of all the secure areas during your booking, including the activity and agility equipment, which is provided for dog use only.
Children must be fully supervised at all times and must not be allowed on the agility equipment.
All of Gilbert's Gallop Secure Dog Walking Field is fully fenced, however, we cannot ensure absolute security for every dog. Please contact us immediately if you arrive and are uncertain of its suitability for your pet.
Every precaution is taken at Gilbert's Gallop to ensure the safety of owners and their pets. However, we cannot take responsibility for injuries to yourself, your dogs, personal property or any damage to vehicles caused by a third party.
The field is regularly inspected and maintained with safety in mind. Please beaware that the ground is uneven and in wet conditions, may be slippery.
All activities and agility equipment are provided for dogs only and used at the handlers / owners own risk. A full Risk Assessment is displayed inside Gilbert's Tea Shed.
Do not bring dogs who appear unwell, have been coughing or with symptoms of sickness and diarrhoea; this includes dogs who may have an infectious disease or are known to have been in contact with an infected animal.
It is expected that all dogs are vaccinated and wormed.
Activity And Agility Equipment
AGILITY EQUIPMENT IS PROVIDED FOR DOG USE ONLY.
ANY USE BY YOURSELF OR YOUR CHILDREN WILL NOT BE TOLERATED AND WILL AFFECT YOUR FUTURE BOOKINGS.
Activity and agility equipment is provided for dog use only and is used at the handlers / owners own risk, Fun 4 All Dog Club cannot be held responsible for accidents and injuries sustained whilst using activity equipment. We advise you to seek training advice or refer to online training for safe practice, minimising risks to your dog or those dogs in your care.
Please avoid and discourage your dog to jump on or run along the top of the tunnels.
Digging / Boundary Fences
Do not allow your dog to dig, especially around the boundary fence. Any holes, where possible, must be re-filled; all holes at boundary fences must be reported to ensure the integrity of the secure field and the safety of other users.
The ground conditions and boundary fences are checked on a regular basis, however, if you become aware of any risks, please report details immediately to Helen on 07714 931918.
Dog Waste / Rubbish
Please pick up after your dog and clean affected grass if necessary. Bins are provided for you to dispose of all bagged-up dog waste. Any other litter, especially waste that could be harmful to another dog, must be taken away with you. This includes broken or chewed dog toys, uneaten treats, drink bottles, cans, chewing gum and cigarette ends.
Incident / Accident reporting
Please report any accidents, incidents or damage immediately In the event of Emergency contact: Helen on 07714 931918
A first aid kit, fire extinguisher and the phone number for the nearest veterinary practice are available in Gilbert's Tea Hut.