Booking any session will be deemed that you have read and agreed to abide by these terms and conditions.
Gilbert's Gallop field is located on a working livestock farm and livery yard. Horse riders, farm dogs or geese may be in the lane leading up to and around the car parking area when you arrive.
Dogs must be kept on lead and under control, until inside Gilbert's Gallop secure field.
Do not park alongside the stone wall at any time as these is designated for livery and farm visitors. Access is always required for large farm equipment at the top of the drive and between the buildings to the rear of the car park. The farm owners specify that you park at your own risk and liability for any loss or damage is not accepted, however caused, whilst using any facilities on Lubcloud Farm land.
Gilbert's Gallop Field Secure Parking space is located behind the green covered gate with the coded padlock. This will enable you to get your dogs safely from the car without the use of dog leads and enter the field directly via the small gate at the front of the parking space.
If you use the secure parking space, you must leave this parking area on time, ready for the start time of the next customer. Alternatively, you may use the main car park overlooking the field, keeping your dog on lead and under control until inside the secure field.
When booking, please note you will only see the available times for each day for the service you have selected. Your booking can be rescheduled up to 24 hours beforehand via the confirmation email, however refunds are not given. Any payments made in error incur a 2.5% bank charge.
You may create your own secure account dashboard to see all your bookings, allowing you to reschedule quickly and easily, if necessary. You create your dashboard from the confirmations email link 'click here to view all your bookings', this needs to be within 7 days of the email date. You will find the dashboard more convenient for making and changing bookings and it enables integration into your personal calendar.
All details held on the booking system are secure and confidential to meet the GDPR regulations and will not be used outside of the Fun 4 All Dog Club or the booking system. Should you no longer require our services and wish to have your details removed, please email your request to firstname.lastname@example.org.
You may book for all your own dogs, however if you own more than 5 you will need to verify ownership before attending your booking.
Dog Walking and Home Boarding businesses are welcome to book for a maximum 5 dogs only per booking.
Misuse of the Booking System.
Visits are subject to spot checks to ensure that no abuse of the booking system has taken place. If you make a one Household booking instead of two or three household bookings, bring more than five dogs without verifying ownership or do not adhere to the current government CoVid 19 guidelines, then you'll be asked to leave and all future bookings declined, with any monies paid forfeit.
Dog walking and Home Boarding Business users bringing more than five dogs will be asked to leave and future bookings declined, with any money paid forfeit.
Re-booking and Cancellations
Cancellation are not given within 24 hours of the booking time and no shows will be considered as the booking being fulfilled. In adverse conditions that effect the ground from prolonged rain, a rescheduled booking may be offered at our discretion. If you are offered a replacement booking, this must be taken within 4 weeks of the initial booking and not rescheduled beyond that date as it will not be honoured and therefore cancelled.
Please be aware the car parking areas and the field are subject to uneven ground from weather conditions, general use, wildlife and dogs. Although we continually work to minimise wear and damage, we cannot accept liability for injury or damage to dogs, people or their belongings.
Please ensure you and your guests wear flat, comfortable and appropriate footwear to minimise any risks; wearing wellington boots is advisable during cold or wet weather.
Secure Dog Walking
Please arrive on time and leave promptly at the end of your booking. Your time includes entering and leaving, including driving away from our secure parking space.
On leaving the field, always ensure that all gates are closed and the final gate secured with the coded padlock; the numbers should be jumbled up from the code supplied.
Early arrivals must wait in the car with your dog until the previous customer has vacated the field, thereby avoiding disruption to others and minimising distraction to dogs using the field.
Late arrivals will still need to vacate by the agreed end time of their allotted booking.
All three areas of Gilbert's Gallop Field are fully fenced; however, we cannot ensure absolute security for every dog. Please contact us immediately if you arrive and are uncertain of its suitability for your dog.
Whilst every reasonable precaution is taken to ensure the safety for you and your dogs, we cannot be held liable for any losses or injuries to you, your visitors, property, vehicles or dogs, however caused.
You have full sole use of all three secure areas during your booking, including the agility equipment which is provided for dog use only.
Please do not leave dogs tethered or unattended.
Digging / Holes / Agility Equipment / Fencing
Do not allow your dog to dig, especially around the boundary fence. Any holes, where possible, must be refilled; all holes at boundary fences must be reported to ensure the integrity of the secure field and the safety of other users. The ground conditions and boundary fences are checked on a regular basis, however if you become aware of any possible risks, please report them immediately to Helen Taylor on 07714 931918.
Agility equipment is provided for dog use only and is used at your own risk, Fun 4 All Dog Club cannot be held responsible for accident and injuries sustained.
Please do not allow or encourage your dog to jump or run along the top of agility tunnels.
AGILITY EQUIPMENT IS PROVIDED FOR DOG USE ONLY AND MUST NOT BE USED BY YOU OR YOUR CHILDREN.
The equipment supplied is used at your own risk to your dog. Fun 4 All Dog Club cannot be held responsible for any injuries sustained however caused. Any repair or replacement costs for damage to equipment caused by misuse or abuse will be charged to the customer at full repair/replacement costs.
Dog Waste / Rubbish
Please clean up after your dog and affected grass if necessary. Bins are provided for you to dispose of all bagged-up dog waste. Any other litter, especially waste that could be harmful to another dog, must be taken away with you. This includes broken or chewed dog toys, uneaten treats, drink bottles and cans, chewing gum and cigarette ends.
Incident / Accident reporting
Please immediately report any accidents, incidents or damage to Helen Taylor on 07714 931918
Do not bring dogs who appear unwell, have been coughing or with symptoms of sickness and diarrhoea; this includes dogs who may have an infectious disease or known to have been in contact with an infected animal.
As part of being a ‘responsible dog owner', it is expected dogs are vaccinated and wormed.
Attending Group Dog Meetings
Dogs temperaments may initially require an assessment for suitability on arrival. This is to ensure that all dogs will benefit from free running and off-lead play activity with other dogs.
During the meeting, please assist watching your dog for inappropriate behaviour, such as bothering, forceful play or dominating others. A brief period on lead may be enough to diminish or distract from these tendencies. A dog that persistently displays unsuitable behaviour may be asked to leave the meeting and not be allowed to attend in the future.
Adult male dogs are only accepted if they are castrated. Bitches in season cannot attend a meeting for 3 to 4 weeks from onset.
Extendable leads are not allowed at group meetings, being deemed unsafe in group activities.
All dog waste to be picked up and the bagged waste placed in the bins provided.
By attending any Dog Meeting, you are accepting liabilities and the risks for injuries to yourself and your dog from fast, free running play and interaction with other dogs. Also, should your dog become involved in a spat or fight with another dog(s) or person causing injury/loss, you will be responsible, along with the other parties involved, for any costs incurred. Please check your insurance cover on your pet policy.
Although we offer advice to curb inappropriate behaviour and fast running dogs, we cannot be held responsibility for any costs or losses at Fun 4 All Dog Club.
Inappropriate Dog Behaviour at Group Dog Meetings
We retain the right to ask you not to bring back any dogs that show signs of aggressive or anti-social behaviour towards other dogs or people.
Car Parking at Group Dog Meetings
When attending meetings or group exclusive private hire, you are required to park overlooking the secure field, were there is enough parking for 14 cars. Fun 4 All Dog Club cannot be held responsible for any damage or loss that is sustained at the Clubs premises located within Lubcloud Farm.
CoVid 19 Restrictions at Group Dog Meetings
Please minimise the numbers attending from your family. Children must be supervised at all times and must be old enough to understand and adhere to social distancing rules.
The hand sanitiser provided must be used and your temperature will be taken at the entrance gate on arrival.
Please do NOT attend social meetings if you or anyone in your household, are experiencing CoVid 19 symptoms. These include, but are not restricted to, a persistent cough or high temperature.
You are required to agree to the above and adhere to the current social distancing rules as per government guidelines.
Fun 4 All Dog Club is registered with the NHS and the Track and Trace QR code is displayed on the premises - if you do not use the NHS application, you will be required to give your name and contact number at all dog meetings.
See Government updates https://www.gov.uk/coronavirus
Contact: Helen Taylor 07714 931918
A First Aid kit is provided in the shed, along with emergency contact number for the nearest veterinary practice.
Thank you for your custom. We hope you enjoy our facilities and we look forward to you returning soon.