Terms and Conditions

Terms and Conditions

Booking a session will be deemed that you have read and agreed to abide by these Terms & conditions.

Important Information

Dogs must be kept on a lead and under control, until inside Gilbert's Gallop Secure Dog Walking Field.

Gilbert's Gallop field is located on a working livestock farm and livery yard. Horse riders, farm dogs or geese may be in the lane leading up to and around the car parking area, when you arrive.

Do not park alongside the stone wall at any time as these are designated for livery and farm visitors. Access is always required for large farm equipment at the top of the drive and between the buildings to the rear of the car park. The farm owners specify that you park at your own risk and liability for any loss or damage is not accepted however caused, whilst using any facilities on Lubcloud Farmland.

Car Parking

Gilbert's Gallop Field Secure Parking space is located behind the green covered gate with the coded padlock. This will enable you to get your dogs safely from the car without the use of dog leads and enter the field directly via the small gate at the front of the parking space. If you use the secure parking space, you must leave this parking area by the end of your booking, ready for the start time of the next customer. Alternatively, you may use the main car park overlooking the field, keeping your dog on a lead and under control until inside the Gilbert's Gallop secure field.

Booking System

When booking, please note you will only be shown the available times for the service you have selected. Your booking can be rescheduled up to 24 hours beforehand via the confirmation email sent at the time of booking, however, refunds are not given.

.Any booking payments made in error that require a refund will incur a 2.5% admin charge, on the full amount of your booking error.

Dog owners may book a ‘1 household’ booking for all your own dogs living in your household, regardless of however many you own.

However, if you own more than five dogs all living in the same household, please contact 07548 392407 before you book to verify ownership, such as vet records or vaccination cards.

Dog Walking and Home Boarding businesses are welcome to purchase any booking, to a maximum of five dogs per booking.

Special Offer and Deal Offer bookings are valid for 4 months from the date of purchase. All bookings must be taken within this period.

GDPR

All details held on the booking system are secure and confidential to meet the GDPR regulations. All contact details used in the booking processes of Fun 4 All Dog Club is securely stored and not used for any other purpose. Financial details are not stored within the system. If you no longer require our services and wish to have your details removed, please email your request to fun4alldogtraining@googlemail.com

Misuse of the Booking System

Visits are subject to spot checks to ensure that no abuse of the booking system has taken place. If you make a one Household booking instead of two or three household bookings, bringing more than five dogs without verifying ownership or do not adhere to the current government CoVid 19 guidelines, then you will be asked to leave and all future bookings declined, with all monies paid forfeit.

Dog Walking and Home Boarding Business users bringing more than five dogs will be asked to leave and future bookings declined, with any monies paid forfeit.

Re-booking and Late Cancellations

Cancellations are not permitted as you may reschedule bookings up to 24 hours before the booking time. However, you may request a late cancellation be posted on our Facebook page and should your booking be successfully re-allocated a replacement will be issued.

No-shows will be considered as the booking having been fulfilled, no retrospective rebooking will be issued.

When a replacement booking has been issued it must be taken within 4 weeks of the initial booking and not rescheduled beyond that date, as it will no longer be valid and therefore cancelled. This includes replacements on Special Offer and the Special Dea offer bookings.


In adverse weather conditions that have affected the ground conditions from prolonged rain, a rescheduled booking may be offered at our discretion. If you are offered a replacement booking it must be taken within 4 weeks of the initial booking and not rescheduled beyond that date, as it will no longer be valid and therefore cancelled. This includes replacements on Special Offer and the Special Deal offer bookings.


Secure Dog Walking Booking

Please arrive on time and leave promptly at the end of your booking. Your time includes entering and leaving, including driving away from our secure parking space.

On leaving the field, always ensure that all gates are closed and the final gate secured with the coded padlock; the numbers should be jumbled up from the code supplied.

Early arrivals must wait in the car with their dog until the previous customer has vacated the field, thereby avoiding disruption to others and minimising distractions to dogs using the field.

Late arrivals will still need to vacate by the agreed end time of their booking.

All three areas of Gilbert's Gallop Field are fully fenced; however, we cannot ensure absolute security for every dog. Please contact us immediately if you arrive and are uncertain of its suitability for your dog.

Whilst every reasonable precaution is taken to ensure the safety of you and your dogs, we cannot be held liable for any losses or injuries to you, your visitors, property, vehicles or dogs, however, caused. All activities and agility equipment are provided for dogs and used at the handlers own risk. A full Risk Assessment is displayed inside the shed.

You have full sole use of all three secure areas during your booking, including the activity and agility equipment, which is provided for dog use only.

Activity And Agility Equipment

Activity and agility equipment is provided for dog use only and is used at the handlers own risk, Fun 4 All Dog Club cannot be held responsible for accidents and injuries sustained. We advise you to seek training advice or refer to online training for safe practice, minimising risks to your dog. Fun 4 All Dog Club cannot be held responsible for any injuries sustained however caused.

Please do not allow or encourage your dog to jump on or run along agility tunnels.

Do not leave dogs tethered or unattended as these can cause your dog to become stressed or excessive barking.

AGILITY EQUIPMENT IS PROVIDED FOR DOG USE ONLY.

ANY USE BY YOURSELF OR YOUR CHILDREN WILL NOT BE TOLERATED AND FUTURE BOOKINGS MAY BE DECLINED.

Digging / Holes / Agility Equipment / Fencing

Do not allow your dog to dig, especially around the boundary fence. Any holes, where possible, must be refilled; all holes at boundary fences must be reported to ensure the integrity of the secure field and the safety of other users. The ground conditions and boundary fences are checked on a regular basis, however, if you become aware of any possible risks, please report details immediately to Helen Taylor on 07548 392407.

Dog Waste / Rubbish

Please clean up after your dog and affected grass if necessary. Bins are provided for you to dispose of all bagged-up dog waste. Any other litter, especially waste that could be harmful to another dog, must be taken away with you. This includes broken or chewed dog toys, uneaten treats, drink bottles, cans, chewing gum and cigarette ends.

Incident / Accident reporting

Please immediately report any accidents, incidents or damage to Helen Taylor on 07548 392407 or 07714 931918

Unwell Dogs

Do not bring dogs who appear unwell, have been coughing or with symptoms of sickness and diarrhoea; this includes dogs who may have an infectious disease or are known to have been in contact with an infected animal.

As part of being a ‘responsible dog owner', it is expected dogs are vaccinated and wormed.

Dog Social Meetings

By attending any Dog Meeting, you are accepting liabilities and the risks for injuries to yourself and your dog from fast, free-running play and interaction with other dogs. Also, should your dog become involved in a spat or fight with another dog(s) or person causing injury/loss, you will be responsible, along with the other parties involved, for any costs incurred.

Please check your pet insurance policy cover for any costs that may be incurred.

Although we offer advice to curb inappropriate behaviour and fast running dogs, we cannot be held responsible for the poor behaviour of dogs or for any costs or losses at Fun 4 All Dog Club.

Dog’s temperaments may initially require an assessment for suitability on arrival. This is to ensure all dogs will benefit from free-running and off-lead play activities with other dogs. During the meeting, please assist to watch your dog for inappropriate behaviour, such as bothering, forceful play or dominating others.

A brief period on lead may be enough to diminish or distract from these tendencies. A dog that persistently displays unsuitable behaviour may not be ready for free running social activities and may be asked to leave the meeting for the benefit of the dog or that of others.

Adult male dogs are only accepted if they are castrated. Bitches in season cannot attend a meeting for 3 to 4 weeks from onset.

Extendable leads are not allowed at group meetings, as deemed unsafe in group activities.

All dog waste to be picked up and the bagged waste placed in the bins provided.

Inappropriate Dog Behaviour at Group Dog Meetings

We retain the right to ask you not to bring back any dogs that show signs of aggressive or anti-social behaviour towards other dogs or people.

Car Parking at Group Dog Meetings

When attending meetings or group exclusive private hire, you are required to park overlooking the secure field, where there is enough parking for up to 7 cars. Fun 4 All Dog Club cannot be held responsible for any damage or loss that is sustained at their premises located within Lubcloud Farm.

CoVid Restrictions

You agree to follow current CoVid regulation set by the UK government, see current updates at https://www.gov.uk/coronavirus

Emergency

Contact: Helen Taylor 07714 931918

You will find in the shed a first aid kit, fire extinguisher and the phone number for the nearest veterinary practice.

Thank you for your custom.

We hope you enjoy our facilities and we look forward to you returning soon.

Update 16th August 2021